Ticeme Pastoral Company trading as Eco Food Boards

ABN: 35 003 028 037

 

Shipping and delivery times:

Orders placed on weekdays will be processed and shipped within 48 hours.  Orders placed over a weekend or public holiday will be processed and shipped within 48 hours of the next business day. If there is a problem with the supply, we will contact you within 24 hours.

We use Australia Post, Sendle or Fastway Couriers and delivery time is dependent on your location.  We can ship internationally

Please note express post will not guarantee next day delivery as we are in a rural area

Shipping costs are calculated on total size, weight and delivery address for the package

Discounts can be offered on a single order with multiple boards. Contact Us directly with your order.

If there is permission to leave, please note that when placing your order

 

Refunds / Guarantee

All our products are quality checked prior to dispatch. We provide a manufacturer’s warranty against factory defects for six months.

We provide Care Instructions with each food boards and recommend that board is maintained as per our instructions.  We do not refund on lack of care.

We will refund all moneys on return of product if not satisfied within 7 days, however we will not refund if you change your mind.

If your order is not correct or damaged Contact Us via email outlining the issue and attach photos

 

Disclaimer

We undertake to supply our food boards described on our website to the closest size described.  All the boards are hand shaped and handmade so will vary in size.

Each Australian Camphor Laurel Timber board comes in a range of colour and characteristics. If you have a preference Contact Us directly.

 

Terms & Conditions

All prices are in $AUD (Australian Dollars) with GST included.

Payment is needed by credit card, direct debit or cheque. Goods are dispatched at time of full payment.

 

Privacy Policy

We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers’ access or visit, user-specific information on what pages consumers’ access or visit, name and address, telephone number.

The information we collect is used for internal review and is then discarded.

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit.

If you do not want to receive e-mail from us in the future, please let us know by writing to us.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.   From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.

If our information practices change at some time in the future, we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them. Consumers can access this information by logging into their account.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.